Refund policy
Returns and exchange
- We offer 10 calendar days for eligible returns with proof of purchase.
- Product must be in the exact form it was delivered. Product must be unused, clean and must have all original tags and labels.
- Before returning any product please contact us by e-mail to info@pasarelakidspr.com and explain the reason for the return.
- Shipping costs, taxes or any other cost that may applied for any returns will not be covered by PASARELA KIDS. For your safety on any returns we recommend the use of trackable shipping method.
- PASARELA KIDS will not be responsible for the lost or damage on any of the returns.
- Orders can only be returned one time so please be sure you are ordering the correct item.
- Please return items to: PASARELA KIDS, 35 Juan C. Borbon, Ste. 67-483, Guaynabo Puerto Rico 00969
- If the order is approved as an eligible return please allow us 10 to 15 business days for credit to be issued.
- If the return does not meet our requirements the product will be return to the customer at the customer expense.